Shipping information

At Tully Monster Genetics, we prioritize the safe and timely delivery of your unique, rare, hybrid, landrace, and heirloom seeds. We understand the excitement of receiving your order, and we've outlined our shipping and return policies to ensure a smooth experience.

Frequently asked questions

Here are answers to some common questions about ordering seeds from Tully Monster Genetics. If you have any further inquiries, please don't hesitate to contact us.

What happens if a customer's seed order gets damaged during shipping or doesn't arrive at all?
For orders that are damaged or lost in transit, a replacement (if in stock) or a full refund will be offered.

Can I track my order?
Yes, once your order ships, you will receive a tracking number via email to monitor its progress.

How do you send out your seeds, and how long does it usually take for customers to receive them?
All orders are shipped using USPS and usually arrive within 4-10 days after your order is placed.

What should customers do if they receive seeds that aren't what they expected or if they have an issue with their order?
If there's any reason for issues with an order, please contact us at [[email]] or [[phonenumber]], and we'll coordinate the best way possible to make things right for you.